About me

Gina McNaughton
The McNaughton Group

Debt Collection Subject Matter Expert (SME) Gina McNaughton, a 20+ year ARM Industry Veteran, leads The McNaughton Group, a Boutique Consulting Firm, with her long-term established relationships, and years of proven results in the Healthcare Accounts Receivables’ Sector.

Gina McNaughton is also the former Regional Vice President of NCO Financial Systems Incorporated / NCO Group’s Healthcare Division of 16 years. She started in the original Blue Bell, PA office in 1990.

She is heavily involved in Debt Collection Compliance, and provides Legislative Support on Credit and Collection related matters. In addition, she is a requested Speaker by California Legislators on Financial Literacy.

She is also the Creator of the LinkedIn Social Networking Group, “Debt Collection FDCPA–FCRA–FACTA–GLBA–SCRA –TCPA—UDAAP—FTC & CFPB Regulations Forum.” Her LinkedIn Group, is the place to discuss best practices & share information about important Regulations affecting the Debt Collection Industry. It has an impressive 6K+ Members Worldwide.
You can find the group here: Click here

In addition, she has been a member of Healthcare Financial Management Association (HFMA), Health Care Compliance Association (HCCA), American Association of Healthcare Administration Management (AAHAM), American Health Lawyers Association (AHLA),ACA International, the Association of Credit and Collection Professionals, California Association of Collectors (CAC), Inc, Professional Women of the Collections Industry (PWCI), National Association of Professional Women (NAPW), Board Member of the Orange County National Association of Professional Women (OCNAPW), Soroptimist International, and a member of the Editorial Advisory Board for Collector Mentor Magazine.

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